Free Connection and Retention Diagnostic

People rarely disengage
all at once.

Would your systems help you notice before they leave?

Ten questions to reflect on connection, participation, and follow-through across your organization. The score summarizes your perspective and helps identify questions to explore with the people involved.

10 Questions 5 Minutes Instant Results Free
Your Progress Question 1 of 10

Your Connection and Retention Scorecard

You scored this .

Your Connection and Retention Score

0

out of 100

Breakdown by Area

Signs of Strong Connection Systems
  • Notice within weeks when someone goes quiet, online or in person
  • Have a clear, designed path from digital follower to real community member
  • High-capacity donors and stakeholders describe the mission as "ours," not "theirs"
  • Volunteers and staff feel cared for before they are asked to care for others
  • Belonging is measured and reviewed, not just assumed
Signs Your Retention Systems Need Attention
  • People can disappear for months before anyone notices or reaches out
  • Digital engagement stays digital and rarely converts to real connection
  • Donor and stakeholder relationships are transactional, ask-and-thank-you cycles
  • Volunteers burn out because the organization's care does not reach them
  • Belonging is a value on paper with no system behind it

Your answers suggest a starting point.
Here is what to do next.

A score is a starting point, not a verdict. If you are ready to strengthen connection, follow-through, and retention across the relationships that matter most, I can help.

See Services for Organizations →

What This Means for Your Organization

Next Step

Share your results with Chericka.

Share your results with Chericka to discuss where connection and follow-through may need stronger systems.

Chericka uses your submission to review and respond. Used to respond to your request and discuss relevant next steps.

✓
Message received.

Thank you for sharing your results with Chericka. She reads every submission personally and will reach out within a few days with her perspective on what your score means for your organization.

or book directly
Book a 30-Minute Call

30 minutes. No pressure. Just a real conversation about what your organization needs.